02 March 2021


UPDATED 02/03/21

Following the Chief Ministers announcement 02/03/21, we will be reverting to our full Covid-Safe procedures with immediate effect, to help our amazing island community once again get back to near-normal. In line with Government advice, and as an essential retailer, we are able to offer the following services:

Aftersales & Servicing:

Jacksons Aftersales facility for servicing, parts, and repairs will remain open as usual.

All pre-booked appointments will still be valid, and our full team are ready to take further bookings to keep our customers mobile during this winter period. Please note we are currently unable to accept cash payments.

We will continue to ensure it is safe to serve you in a covid-secure way including;

  • Free sanitisation of all vehicles before and after handling using Kleenair system
  • Free vehicle valet for all our servicing customers, as well as free sanitisation
  • Free courtesy car or island-wide collection and delivery, by arrangement
  • 25% discount off all labour costs for key workers
  • Strict hygiene protocols in our premises including facemasks, one way system and 2-meter distancing procedures.

Contact Aftersales: If you have any questions or wish to make a booking you can reach our Aftersales team on 01624 616161 Mon-Fri 8am-6pm and Sat 9am to 1pm.

‘Click & Collect’ Sales:

Unfortunately, in adherence with government guidelines, our car showroom is temporarily closed to customers. However, our full sales team will be available for all your enquiries throughout the circuit-break period for both new and used cars. During this period, we can:

  • Give an immediate response to any new or used car enquiry
  • Offer virtual appointments with a Sales Executive on the telephone or via video calling
  • Send bespoke video reviews of any car you are interested in
  • Give a remote valuation on your Part Exchange vehicle
  • Arrange fast finance quotations, finance settlements and approvals
  • Securely take deposits and complete paperwork digitally for both new and used cars
  • Arrange for you to safely collect your new or used car, fully prepared and sanitised

Following Government advice, we are able to offer a ‘click and collect’ service for new and used car sales. Your new car will be fully prepared, fully sanitised and available to collect during the circuit break period.

If you have any enquiry you can reach a member of our Sales Management team on 01624 616161 or email sales@jacksons.im during business hours, Mon-Fri 8am-6pm and Sat 9am to 1pm.

Stay Safe

Finally, whilst this isn’t the start to the year any of us wanted, may we wish you all a happy New Year. As an island community we have done an amazing job protecting each other from the worst of the pandemic. We are fully supportive of this short circuit-break which will give us every opportunity to return to the conditions we have all enjoyed, and others have envied, as soon as possible. Please do all follow the guidelines and stay safe.

We look forward to helping you with any enquiry during this period.

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